The Sanket Lab Testing Process

The diagram below shows the discrete steps that occur in Sanket labs to assure the correct test to be performed and the results acted upon. We are rigorus in eliminating any mistakes that could occur during or between any of these steps.

This is how Sanket Lab Works

Sanket’s Laboratory medicine is an evidence-based medicine based on its testing on tissue, fluid, and/or other specimens to assist clinical staff and medical doctors in disease identification and further in providing patients with the optimal medical treatment. Sanket provides world class accuracy in chemical, cytological, haematological, histological, and pathological techniques in its work in acquiring diagnostic results. 

Over 70% of the decisions of medical treatments in Zambia rely on diagnostic results from the medical laboratory which implies that Sanket’s laboratory medicine; which tested 1.5 million patients in 2021 and provided 7.5 million accurate tests has become the leading first-line health monitoring of the public in Zambia. Sanket’s quality control, EQA assurance and its world class management of more than 200 of Zambia’s leading technicians, laboratory scientists and medical clinicians along with the nation’s most advanced laboratory technologies ensure the high quality of public diagnostics in Zambia.

Accuracy and precision of the test results are the essential criteria for laboratory medicine, hence, systematic quality assurance is the cornerstone of clinical laboratory processing. There are two associated systems for medical laboratory accreditation that Sanket mimics in its NHIMA and HPCZ and other regulatory compliance which are the International standard system for medical laboratory, ISO15189:2012 offered by International Organization for Standardization; which provides international standards in medical laboratory and, the US system of lab accreditation through the College of American Pathologists (CAP accreditation) which is an accreditation programme based on ISO15189[6].

Sanket’s diagnostic testing (Analytical and Pro-Analytical Process) contains the best quality control because it is adherent to medical standardisation and quality management systems like ISO15189. Sanket follows the complete list of analytical variables that need to be monitored including sample labelling and registration, equipment and device performance, chemical validity, automated system performance, sample quality control, management of documentation for protocols, test reports, clinical reports, audit/quality assurance certificates and maintenance records, staff training and performance, environmental quality control etc. To rule out the warning and uncertainty, planning for a regular internal audit and EQA for quality assurance (e.g. once a month, with an annual external audit.

In a clinical laboratory practice, for example, a hospital clinical laboratory, there are several points for generation of inadequate testing results including sample collection error (pre-analytical), testing error (analytical error) and data interpretation error (Post-Analytical Error)

Testing errors and data interpretation errors are seldom found in Sanket’s clinical laboratory since it uses a fully automated system for clinical tests. Sanket’s automated system contains three key parts: an automated sample registration system, automated all-in-one diagnostic testing system and computer based analysis. Each part is well-established and organised with stage-dependent examination & key point monitoring.


To maintain the quality system Sanket’s medical laboratories, it has established a committee for quality assurance that include its laboratory director, two representatives from the Sanket management unit (MU) and frontline testing unit (TU), one from quality assurance and maintenance unit (QAMU) and one from the firm’s research and development unit (RDU). The committee holds an official meeting every month and an annual meeting with all department personnel to review the work in Sanket laboratories where we discuss improvement and enhancement policies to the medical laboratory. Each unit, i.e. MU-TU, QAMU and RDU report their work to the director monthly, which is further enhanced through the firm’s monthly EQA testing audits.

Sanket patients are generally referred to the lab by clinicians seeking specimens (for example, blood, stool, urine or other body fluid) for molecular diagnostics, or genetic defect screening. A medical doctor from frontline medicine (follow-up to lab testing) then will generate a drug dosage or other follow-up in accordance with Zambia’s medical test reports. The slide below shows the context for Sanket’s laboratory work based on a hospital setting.


In speaking about Sanket’s organization it is anchored in its Quality / Efficacy delivery of Testing.

Our Supporting Partners

Sanket is Zambia’s leader in advanced diagnostic services. Our staff is experts across multiple disciplines. We are NHIMA accredited and supported by the world-class multi-disciplinary medical team.We are establishing centers of excellence in stem cell & regenerative medicine as well as cosmetic & reconstructive surgery.